Shipping Policy

Thank you for shopping with us! We aim to deliver your orders quickly and safely. Please read our Shipping Policy carefully to understand how your order will be processed, shipped, and delivered.

1. Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
You will receive an email/SMS confirmation once your order has been shipped.

2. Shipping Rates & Delivery Time

We currently ship across India through reliable courier partners.

Standard Shipping

Delivery Time: 4–7 business days
Shipping Fee: Free

Express Shipping (if applicable)

Delivery Time: 2–4 business days
Shipping Fee: ₹50

Note: Delivery times may vary due to location, weather conditions, and courier delays.

3. Cash on Delivery (COD)

COD may be available in select locations.
COD orders may have an additional fee of ₹30–₹50.

4. Order Tracking

Once your order is shipped, you will receive a tracking link by SMS/email so you can monitor your shipment.

5. Shipping Restrictions

We currently ship only within India.
Remote-area deliveries may take extra time.

6. Wrong Address or Failed Delivery

Please ensure your delivery address is accurate.
We are not responsible for:

Incorrect or incomplete address
Customer not available at delivery time
Courier delays beyond our control

If a package returns due to an incorrect address, the customer may need to pay reshipment charges.

7. Damaged or Lost Packages

If your order arrives damaged:

Take photos and contact us within 24 hours.
We will assist with replacement or refund based on our Return Policy.

If your package is lost in transit:

We will contact the courier and resolve it as soon as possible.

8. Contact Us

If you have any questions regarding shipping, feel free to contact us:

Email: [email protected]
Phone/WhatsApp: 9992430167
Website: PDF.CCLChapter.com